In the latest episode of the Brainfluence podcast, I had the pleasure of sitting down with Lisa Lutoff-Perlo, then Vice Chairman of External Affairs …
Continue Reading about Cruise Industry Insider: Making Waves with Lisa Lutoff-Perlo →
Author and Keynote Speaker
Roger Dooley's books Friction (Top 3 Management Book - PwC's strategy+business) and Brainfluence are the basis for his inspiring keynotes and workshops. Roger helps you achieve a friction-free culture that creates loyal customers and engaged team members! Named a Top 50 Global Thought Leader on Customer Loyalty, Roger is a leading customer experience keynote speaker.
By Roger Dooley
In the latest episode of the Brainfluence podcast, I had the pleasure of sitting down with Lisa Lutoff-Perlo, then Vice Chairman of External Affairs …
Continue Reading about Cruise Industry Insider: Making Waves with Lisa Lutoff-Perlo →
By Roger Dooley
World-renowned executive coach Marshall Goldsmith joins Roger Dooley on the Brainfluence podcast to discuss the fascinating world of AI and his new …
By Roger Dooley
Here's a departure from the usual Brainfluence format: Are you ready for AI podcasts? Roger does a solo introduction and explanation of NotebookLM, …
Continue Reading about AI Podcasts, NotebookLM, and Pricing Psychology →
By Roger Dooley
Discover how the airline industry is transforming and how airlines are beginning to reverse a long decline in customer experience. In this wide …
By Roger Dooley
Over the past few days, I’ve been exploring a new, experimental AI tool from Google, NotebookLM, which promises something truly remarkable: …
Continue Reading about New AI Tool Creates Such Realistic Audio It’s Scary: NotebookLM →
By Roger Dooley
In this episode of Brainfluence, host Roger Dooley welcomes back Richard Shotton, a marketing expert with 23 years of experience working with major …
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By Roger Dooley
In this Brainfluence episode, we discuss some surprising customer experience findings from a Harvard Business Review study sponsored by Tata …
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By Roger Dooley
In a new Brainfluence Brief, Roger Dooley chats with behavioral marketing expert Nancy Harhut about automatic compliance triggers and how they can be …
Continue Reading about How To Use Automatic Compliance Triggers | Brainfluence Brief →
By Roger Dooley
In this episode of Brainfluence, Roger Dooley sits down with Scott Rick, author of "Tightwads and Spendthrifts," to delve into the psychological …
Continue Reading about Tightwads and Spendthrifts with Scott Rick →