Marc J. Epstein and Rob Shelton are co-authors and thought leaders in innovation. Considered one of the global leaders in governance, performance measurement, and accountability in both corporations …
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The Airbnb Way with Joseph Michelli
Joseph Michelli is an internationally sought-after speaker, organizational consultant, and one of Global Gurus' top 10 thought leaders in customer service. Also the author of numerous national …
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The Self-Reliant Entrepreneur with John Jantsch
John Jantsch is a marketing consultant, speaker, and the closest thing to an entrepreneurial guru you will find. Author of books like Duct Tape Marketing, Duct Tape Selling, The Referral Engine, and …
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Persuasion with Lee Hartley Carter
Lee Hartley Carter is a partner at Maslansky + Partners, a research-driven language strategy firm that specializes in finding the right messages based on one simple idea: It’s not what you say that …
Safi Bahcall: Loonshots and Other Crazy Ideas
Safi Bahcall is a physicist and an award-winning entrepreneur. His insights into business success look at the factors that motivate behavior in organizations—and those motivations are not what you’ll …
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Does Your Backup Plan Really Work? #FrictionHunter
Monday was Columbus Day in the U.S. It's not much of a holiday these days for most Americans. Just about every business was open, and I saw UPS, Fedex, and Amazon making deliveries in the …
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