Conventional wisdom is that web-based applications are the Next Big Thing. Current apps like Salesforce.com's CRM show that critical business data and processes can be outsourced to third parties and …
Digg Revolt: Members Gone Wild
Digg's home page is controlled by the votes of its members. This is very Web 2.0, and it works to keep interesting stories visible most of the time. Garbage that achieved popularity through …
Community ROI
The firms I talk to about community building seem to fall into two categories - those that want a Web community right now, and those that question the very value of communities. The latter group is …
Why Paying Online Community Volunteers Doesn’t Work
Most web communities are built with lots of help from volunteers - forum moderators, review writers, members who report problems, etc. One of the more common tales of woe told by online community …
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Microsoft’s Ms. Dewey
An interesting new experiment by Microsoft, Ms. Dewey, offers a truly original search interface. Using heavy Flash design, a fully animated, photo-realistic librarian responds to your typed search …
Web-based Productivity Apps Not Quite Ready
I've been travelling for a few weeks, and have been catching up on stuff I missed while I was gone. One interesting article from last week was a detailed experiment by Infoworld writer Oliver Rist, …
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Immersive Communities: the New Social Environment
Last week, we wrote about Google's use of a simple game to encourage users to participate in a social tagging experiment, and even offered our suggestion for a new Google Game. The high level of …
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Malcolm Gladwell: Social Power Tops Economic, Political
Malcolm Gladwell, author of Blink and The Tipping Point, says that social power often trumps political power and economic power. Speaking at the Webmasterworld Conference (aka Pubcon) in Boston, …
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Web Credibility at Stanford
Research seems to be ever more tightly focused these days... often, the real-world implications of such work is minimal, but one interesting specialized program is the Web Credibility Project, part of …
