Here are the latest media mentions, reviews, podcasts, interviews, etc. for Roger Dooley’s FRICTION. You probably don’t want to listen to all of these podcasts/interviews. Each host brings out different ideas, but there’s a limit to how much of Roger anyone should be subjected to! But, please click through and check out the other content created by these smart people.
The Rick Kettner Podcast – The Top 10 Best Digital Marketing Books To Read In 2020 (Video Reading List, August 28 , 2020) | Audio Version
Small Business Trends – Top 10 Customer Service Books (Reading list by Ivana Taylor, August 18, 2020)
Marketing That Works Podcast – Roger Dooley – The Father of Neuromarketing and How Friction Is Standing In Your Way | Video (Interview with Drew Bedard, August 13, 2020)
Power Lunch Live – Rhett Power with Roger Dooley (Interview with Rhett Power, August 11, 2020)
Book Talk Today – Reducing Friction with Roger Dooley | Video (Interview with Aun Abdi, August 5, 2020)
On Global Leadership – Embracing Friction for Better Leadership (Article by David Slocum, August 3, 2020)
Rick Kettner Book Summary – Top 3 Tips From Friction (Commentary by Rick Kettner, July 29, 2020)
One Minute Book Review – Friction by Roger Dooley | Video (Review by Aun Abdi, July 22, 2020)
Thought Leader Life – Thought Leader Live #431 – Roger Dooley (Interview with Mitchell Levy, June 19, 2020)
The Financial Brand – Most Financial Institutions Still make Banking too difficult (Article by Jim Marous, June 15, 2020)
Ben Munoz – Friction by Roger Dooley (Book Review by Ben Munoz, May 22, 2020)
Eglobalis – Best Customer Experience Books of 2019 – 2020 (Reading List, May 15, 2020)
Demand Gen Radio – How to Remove Friction in Marketing featuring Roger Dooley (Interview with David Lewis, May 5, 2020)
Mind Loom Book Reviews – Friction by Roger Dooley (Video Review by Omar Khateeb, March 4, 2020)
Ecommerce Growth Blog – Sneak peek inside our eBook: 164 eCommerce Growth Ideas for 2020 (Article by Juliana Jackson, February 25, 2020)
Real Coffee with Scott Adams – Episode 818, Coming in Hot (Dilbert creator, author and pundit Scott Adams shows off his “Friction Hunter Kit,” February 13, 2020)
Aula CM – Los 40 mejores libros de Marketing y Publicidad (Book List by Milena Gonzalez, February 13, 2020)
The Innovation Show – Episode 198: FRICTION: The Untapped Force That Can Be Your Most Powerful Advantage with Roger Dooley (Interview with Aidan McCullen, February 13, 2020)
Strategy Lab – Out-Caring the Competition in the Life Insurance Industry (Article by Jeph Maystruck, February 12, 2020)
ICMI – Being Customer-Centric Is a Requirement, Not an Option (Article by Nick Glimsdahl, January 25, 2020)
BrandKnew Magazine – Beyond the Frame: The Art of Winfluencing (Interview with Suresh Dinakaran, January 22, 2019; full digital magazine)
Psychology Today – Choose the Path of Least Friction to Change Your Behavior (Article by Kristi Tackett-Newburg Ph.D., January 19, 2020)
TestBright – Reducing Friction in the College Admissions Process (Tests and the Rest Podcast, January 17, 2020)
How to Be Awesome – How to Identify and Eliminate Friction with Roger Dooley (Podcast with Pete Mockaitis, January 13, 2020)
KaiNexus – 3 Noteworthy Continuous Improvement Books from 2019 (Article by Greg Jacobson, December 17, 2019)
Management.com.ua (Ukraine) – Як усунути «тертя» та здобути нездоланну конкурентну перевагу (Book review, December 16, 2019)
DigitalTonto – The 2019 Digital Tonto Reading List (Article by Greg Satell, December 8, 2019)
Eglobalis – Best Customer Experience Books of 2019-2020 (Article by Ricardo Saltz Gulko, November 21, 2019)
Forbes – Top 10 Books Of 2019 – A Perfect Holiday Gift (Article by Shep Hyken, November 24, 2019)
BiggerPockets Business Podcast – How to Guarantee Profit From Day 1 with Mike Michalowicz (Podcast, November 19, 2019)
The Brainy Business – Friction – What It Is And How To Reduce It, with Roger Dooley (Podcast with Melina Palmer)
strategy+business – Best Business Books 2019: Management (Article by Ted Kinni, November 5, 2019)
Sorter – What is Behavioral Economics? (and how to use it in marketing) (Article, October 17, 2019)
Grow My Accounting Practice – Eliminating Friction with Roger Dooley (Podcast with Mike Michalowicz, October 10, 2019)
Six Pixels of Separation – SPOS #685 – Roger Dooley On The Power of Friction (Podcast with Mitch Joel, August 25, 2019)
Remodeling Business Blueprint – Removing Friction From Your Business (Podcast with Randall Soules and David Hawke, August 22, 2019)
Negotiation Ninja Podcast – This Is Your Brain on Negotiation (Podcast with Mark Raffan, August 19, 2019)
Entrepreneurship Elevated Podcast – The Force Your Business Doesn’t Need with Roger Dooley (Podcast with Mike Michalowicz)
B2C – Business2Community – How Red Tape Slows Down Business (And What to Do About It) (Article by Roger Dooley, July 26, 2019)
The Marketing Book Podcast – “FRICTION” by Roger Dooley (Podcast with Douglas Burdett, July 26, 2019)
Brain Hackers – Want to Change Your Habits? Design for Friction (Article by Roger Dooley, July 15, 2019)
Shep Hyken – 5 Top Customer Service Articles for the Week of July 8, 2019 (Article by Shep Hyken, July 8, 2019)
Kirkus Reviews – Friction by Roger Dooley (Book Review by Kirkus, July 12, 2019)
Thrivetime Show – Connecting With Your Ideal Customers with Neuromarketing Expert Roger Dooley (Podcast with Clay Clark & Dr. Robert Zoellner, July 15, 2019)
Inc. – 14 Books to Fuel Growth During the Dog Days of Summer (Article by Gene Hammett, June 26, 2019)
CustomerTHINK – What’s Better Than Delighting Customers? Reducing Friction (Article by Roger Dooley, June 27, 2019)
CXChronicles – Episode 60 with Roger Dooley – Author, Podcaster, Forbes Contributor & Entrepreneur (Friction Podcast with Adrian Brady-Cesana, June 26, 2019)
The Go-Giver Podcast – Frictionless (Podcast with Bob Burg, June 25, 2019)
Customer Experience Leaders – How to remove friction 😖 and improve customer loyalty 📈 (RateIt CX Podcast, June 24, 2019)
Habit Weekly – Editor’s Pick – Book of the Month (Samuel Salzer’s Habit Weekly Newsletter, June 1, 2019)
Amazing Business Radio – Creating a Friction-Aware Culture (Podcast with Shep Hyken, May 31, 2019)
Neurons, Inc. – How the brain sees friction (Article by Thomas Zoëga Ramsøy, May 27, 2019)
Book Bites – A Brief History of Friction in Retail (Article by Jessi Cimafonte, May 23, 2019)
Behavioral Grooves – Roger Dooley: Friction and Engagement (Podcast with Tim Houlihan and Kurt Nelson, May 23, 2019)
Author Hour – Friction: Roger Dooley (Podcast with Rae Williams, May 23, 2019)
Beyond Philosophy – Friction in CX: How To Avoid Getting Burned by Hidden Costs (Article by Colin Shaw, May 23, 2019)
McGraw Hill Business Blog – More Trust, Less Fiction (May 22, 2019)
Customer Think – The removal of friction represents a huge opportunity for customer experience (Article by Adrian Swinscoe, May 20, 2019)
On The Brink Podcast – Roger Dooley—Eliminating “Friction” So Your Organization Can Dominate Its Industry (with Andi Simon, May 20, 2019)
Adrian Swinscoe Podcast – The removal of friction represents a huge opportunity for customer experience (with Adrian Swinscoe, May 17, 2019)
The Intuitive Customer Podcast – Creating a Frictionless Experience (with Colin Shaw, May 18, 2019)
Profit by Design Podcast – Removing Friction to Create an Exceptional Client Experience (with Sabrina Starling and Mike Bruno, May 16, 2019)
Marketing Brainology – YouTube – Learn Why Roger Dooley Says Friction is a Problem Worth Reading More About (with Michelle Adams, May 14, 2019)
Convince & Convert Podcast – How Friction Is Killing Your Marketing Success (with Randy Frisch and Anna Hrach, May 13, 2019)
Duct Tape Marketing Podcast – How Reducing Friction Increases Revenue (with John Jantsch, April 30, 2019)
