Change Management Articles
Change is hard for humans. In a business setting, managing change in mission, goals, organization structure, processes and procedures is particularly difficult. For decades, management books treated employees more or less like robots that one could simply tell what to do. Or, one could financial incentives to steer behavior with predictable results.
Change Management Emerges
Today, we know that issuing commands doesn't work, and a science of change management has emerged. The new discipline recognizes that humans are complex and uses behavioral science and other research to create effective strategies. These articles and podcasts represent the thinking of top experts in innovation and managing change.