Author and Keynote Speaker
In today’s episode, we are joined by Nathalie Nahai, an international speaker, author, and consultant whose work explores the intersection between persuasive technology, ethics, and the psychology …
Continue Reading about Business Unusual with Nathalie Nahai →
Competition can elevate everyone's performance. Think, say, of Magic Johnson vs. Larry Bird. Today, perhaps LeBron James vs. Kawhi Leonard. Formidable competition forces you to play at your highest …
Continue Reading about Will Barnes & Noble Ever Fix Its #CX? | #FrictionHunter →
Amazon is the company that every other company wants to be. They dominate ecommerce and are a serious player in every market they enter. And, their customers love them. In this episode, my friends …
Continue Reading about How to Be Like Amazon, Even if You’re Tiny →
