What does it take to grow a list of engaged subscribers who are looking for exactly what you're offering? Today’s guest has the answer. Nathan Ellering is a writer and marketer who has served as …
CDO: Chief Delight Officer
On a speaking trip to Holland last week, I flew United Airlines. I've often criticized the firm for their constant assault on passenger amenities and their stony silence in social media channels. As …
More Evidence: Facebook Kills Productivity
We all know that Facebook and other social media channels can be a distracting influence, but a new study shows just how disruptive these activities can be. In a project that looked at the behavior …
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